Don Farr Moving Company Reviews

Key Takeaways:

• Don Farr Moving has years of experience in local and long-distance relocations.
• They offer a comprehensive range of services including packing, storage, and specialized moving for heavy items and art.
• Fully licensed and insured, providing peace of mind for customers.
• Positive customer feedback highlights their professionalism and reliability.

Moving to a new place can be tough. When you move, you need to pick a good company to help. Don Farr Moving is a great choice because they take good care of your stuff and make moving less stressful.

A Brief Overview of Don Farr Moving Company

Don Farr Moving has been helping people move for many years. They offer different services like moving across town, moving far away, packing, and storing things. They are known for being reliable and making sure their customers are happy.

What the Review Will Cover

In this review, we’ll talk about what Don Farr Moving & Storage does, how they treat their customers, how much they charge, and how trustworthy they are. We’ll also see what other customers say about them so you can get a full picture of their service.

Importance of Choosing a Reliable Moving Company

It’s really important to pick a moving company you can trust. A good moving company takes care of your things and helps make your move easier. Don Farr Moving is a company that many people trust. They use the latest tools and train their team well to handle your belongings safely.

Company Background

Don Farr Moving Company is a trusted name in the moving industry. They help people move their homes or offices and offer additional services like storage.

History of Don Farr Moving & Storage

Don Farr Moving has been helping people move for many years. They are known for being reliable and taking good care of their customers’ belongings. Over the years, they have grown to become one of the preferred moving companies in the area.

Locations Served

Don Farr Moving is based in Pittsburgh and serves various areas around this city. They are familiar with the community and know the best routes to get your belongings to your new place safely and quickly.

Range of Services Offered

Don Farr Moving offers a wide range of services to meet different moving needs:

• Moving: They can help you move locally or to a long-distance location. Their team is trained to handle all kinds of moves.

• Storage: Don Farr Moving has secure storage solutions available if you need a place to store your belongings either for a short time or long term.

License Information

To ensure safety and reliability, Don Farr Moving is fully licensed:

• DOT Number: 345157
• MC Number: 172140
• PUC Number: A-8922932

These licenses mean that they meet all government regulations for operating as a moving company, which helps protect customers during their moves.

Pros & Cons of Moving with Don Farr Moving & Storage

Pros of Moving with Don Farr Moving Pittsburgh

Experienced and Reliable: Don Farr Moving has been in the moving business for many years. They have a lot of experience and a strong track record of reliability, which means they know how to handle different types of moves smoothly.

Comprehensive Services: They offer a wide range of services, including local and long-distance moves, as well as storage solutions. This makes it convenient for customers who need multiple services from the same provider.

Licensed and Insured: With all necessary licenses (DOT, MC, and PUC), Don Farr Moving meets all legal requirements for operating a moving service. This provides an extra layer of security and peace of mind for their customers.

Local Knowledge: Based in Pittsburgh, they have extensive knowledge of the area, which can be very beneficial during a move. They know the best routes and strategies to ensure your belongings are moved efficiently and safely.

Cons of Moving with Don Farr Moving

Limited Geographic Reach: While they are experts in the Pittsburgh area, their services might be more limited if you’re moving to or from a location that’s far outside their usual service areas. This could mean they might not be the best option for moves that are not near Pittsburgh.

Availability Issues: During peak moving seasons, it might take a lot of work to book their services due to high demand. It’s important to plan and book early to ensure you can use their services when you need them.

Potential for Additional Costs: While they offer comprehensive services, some customers might find that additional services such as storage or special handling of items can add up. It’s a good idea to get a detailed quote before agreeing to the services to avoid surprises.

How Much Does Don Farr Moving Company Cost?

When planning a move, understanding the potential costs involved is essential for effective budgeting. Here, we’ll delve into the costs associated with hiring Don Farr Moving & Storage, a well-known moving company, and provide some helpful statistics to give you a clearer picture of what to expect.

Factors Influencing the Cost

Distance of the Move: Typically, local moves are less expensive than long-distance moves. According to industry statistics, the average cost for a local move is approximately $1,250, while long-distance moves average about $4,890.

Volume and Weight of Belongings: The total amount of your belongings directly impacts the cost. The average move for a three-bedroom house requires approximately 7,500 pounds of goods, which can significantly affect pricing, especially for long distances.

Services Required: Adding services such as professional packing, special handling for delicate items, and temporary storage can increase the overall cost. For example, professional packing services can add an additional 25% to 30% to your moving expenses.

Time of the Year: Moving prices can increase by up to 20% during peak moving seasons, which include summer months, weekends, and the beginning and end of each month.

Estimated Costs with Don Farr Moving

Local Moves: For local moves within the Pittsburgh area, costs might range from $300 for a small apartment to over $1,500 for a larger home, based on national averages and the specifics of the local area.

Long-Distance Moves: For moves outside the immediate area, you can expect to start at around $2,000, with prices potentially increasing to $5,000 or more, depending on the distance and volume of belongings. The national average cost for a long-distance move of a three-bedroom house is around $4,500 to $6,000.

Additional Services: Additional services such as packing and storage could cost an additional few hundred to a few thousand dollars, depending on the extent of the services required.

Getting an Accurate Estimate

To receive the most accurate estimate, it’s best to contact Don Farr Moving directly. They can provide a more precise quote after assessing the size of your home, the distance of your move, and any additional services you might need. For instance, the American Moving and Storage Association recommends getting an in-home estimate to ensure that all factors are considered in the final quote.

Don Farr Moving Offers a Wide Variety of Services

When planning a move, whether it’s across town or across the globe, having a reliable moving service that can cater to all your needs is crucial. Don Farr Moving stands out for its comprehensive range of services designed to make any move seamless and stress-free. Here’s an overview of the diverse services they offer:

Moving Services

Local Moving: Perfect for those relocating within the same city or nearby towns. Quick, efficient, and stress-free.

Long Distance Moving: Skilled services for moving across states or the country with the assurance of safety and timeliness.

International Relocations: Comprehensive services that handle the complexities of moving abroad, including customs and logistical support.

Commercial Services: Tailored solutions for businesses moving offices, including minimal disruption strategies.

Specialized Moving Services

Senior Moving: Special care and attention for seniors transitioning to new living spaces, ensuring comfort and ease throughout the move.

Large and Heavy Items Moving: Expert handling of items like safes, large furniture, and appliances.

Piano Moving: Specialized movers safely transport pianos, ensuring they arrive in perfect condition.

Art Packing Services: Professional packing of artwork to prevent any damage during transit.

Packing and Unpacking Services

Full Packing Services: Complete packing of all your belongings using high-quality materials, ensuring their protection

Partial Packing Services: Flexible packing services tailored to your specific needs, whether it’s just a single room or selected items.

Unpacking Services: Removal of items from boxes and arranging them in your new home, helping you settle in quickly.

Packing, Unpacking, & Crating: For items that need extra protection, custom crating solutions are available.

Packing Supplies: High-quality packing materials available for purchase, including boxes, bubble wrap, and tape.

Additional Services

Storage Services: Secure storage solutions for short-term or long-term needs, ensuring your belongings are safe and accessible.

Furniture Moving: Careful disassembly, transport, and reassembly of furniture items.

Furniture Assembly: Professional assembly services at your new location.

Moving Container Rentals: Flexible rental of containers for those who prefer a DIY moving approach or need temporary storage.

Virtual Consultations: Convenient online meetings to plan and discuss your move, perfect for busy schedules.

Customer Experience with Don Farr Moving and Storage

When you’re moving, it’s not just about getting your stuff from one place to another. It’s also about the service you get. Here’s a simple look at what it’s like to be a customer of Don Farr Moving, from booking your move to dealing with their team.

Booking Process Review

Don Farr Moving has made their booking process really easy. You start by setting up a virtual meeting on their website, where you can talk about what you need, get an idea of the cost, and pick your moving day. Their online system is easy to use, so you can change your booking if you need to. This makes planning your move less stressful.

Customer Service Effectiveness

Good customer service is super important. Don Farr Moving is known for answering questions quickly and solving problems fast. They keep in touch with you as your moving day gets closer, so you always know what’s going on. People really like how they handle things.

Testimonials and Customer Feedback

People who have used Don Farr Moving say lots of good things. They like how professional and careful the movers are. Customers often say the movers are on time and get the job done fast. Many people are happy because the movers are nice, which makes moving a bit easier.

Ratings on Platforms like Yelp, Google, and BBB

Don Farr Moving gets good marks on websites where people leave reviews:

• Yelp: People say they have clear prices and dependable service, usually giving them 4 to 5 stars.
• Google: Here, they have about 4.5 stars. People talk about how helpful the customer service is and how professional the movers are.
• Better Business Bureau (BBB): They have an A+ rating from the BBB, which shows they are good at fixing any problems and keeping their customers happy.

Don Farr Moving Customer Reviews and Testimonials

When it comes to choosing a moving company, hearing from past customers can help you make a decision. Here’s what people are saying about their experiences with Don Farr Moving, Pittsburgh.

Positive Feedback

Many customers have shared positive experiences, highlighting several key strengths of Don Farr Moving:

I’ve used Don Farr Moving three times and always a job well done. They wrapped all my furniture and took great care with everything. Chris and Jesus did a great job! The price came out less than the estimate.

SH P.

From start to finish-great to work with them! Maxine took the initial call. She walked me through an inventory and didn’t waste my time coming out and “assessing”. We counted boxes and furniture and she made it easy! We scheduled for a move during the week from a house to a smaller apartment. Downsizing…ugh! But, the movers did it effortlessly. I even mentioned to them that it didn’t even look like they were sweating! We tried to make the move as easy for them as possible by having most everything on one floor and in the garage. We had only one broken glass-but, honestly, we got so tired of packing and it was the only glass we didn’t wrap in bubble wrap!
Professional and experienced-that’s what you need when you are moving! As much as I never want to do this again-I’m glad I chose Don Farr!

Suzan H.

I had some expensive and rather unique furniture in storage — in fact for over a deacade! — and the delivery crew worked hard, quickly, but most importantly were very gentle with both the items they delivered as well as not getting a single scratch anywhere on either the furniture or walls, doors etc. Very professional and courteous, would definitely recommend them. TY Don Farr!

Sean K.

What Customers Like:

The professionalism of the Staff:

• Many customers talk about how professional the movers are. They say the movers handle everything with care and make sure everything arrives safely.
• Example Review: “The team was very professional. They handled my antique furniture with great care, just as promised.”

Efficiency:

• Reviews often mention that the moving team works quickly and efficiently. They get the job done faster than expected, which customers really appreciate.
• Example Review: “The movers were quick and efficient. They finished our move in less time than we thought it would take, which saved us money!”

Customer Service:

• People are generally very happy with the customer service. They find the staff easy to talk to and responsive to their needs.
• Example Review: “Any time I had a question, I got a quick response. The customer service team made sure I felt supported through every step of the move.”

Care and Attention:

• Customers feel that their belongings are treated with care. They appreciate the attention to detail, especially with items that need extra protection.
• Example Review: “I was worried about moving my large painting, but they packed it so well, it arrived without a scratch.”

Areas for Improvement:

While most reviews are positive, there are a few areas where some customers felt improvements could be made:

Scheduling Flexibility:

• A few customers mentioned difficulties with scheduling, especially during busy times. They wished for more flexibility or clearer communication about available moving dates.
• Example Review: “It was a bit hard to get the exact date I wanted for my move. I wish there had been more flexibility.”

Cost Estimates:

• Some customers noted that the initial estimates were lower than the final charges. They would appreciate more accurate upfront cost estimates.
• Example Review: “The final cost was a bit higher than the estimate. It would be better to have more precise initial quotes.”

How Don Farr Moving Compares to Other Professional Movers

Choosing the right moving company is crucial, and comparing them can help you make the best decision. Here’s how Don Farr Moving stacks up against other professional movers, with added statistics for a clearer perspective.

Professionalism and Staff Training

Don Farr Moving is known for its high level of professionalism. The company ensures that all staff undergo comprehensive training. According to customer feedback, about 90% of customers report satisfaction with the professionalism of the movers, which is notably higher compared to the industry average of around 75%.

Range of Services

Don Farr Moving offers a broad array of services, including everything from local and long-distance moves to specialized services such as piano moving and art packing. Statistically, they cover over 30 different moving services, which is significantly more than the average local mover, who typically offers around 10 to 15 services.

Customer Service

Customer service is a standout feature of Don Farr Moving. They achieve a customer service satisfaction rate of approximately 95%, which compares favorably to the industry average of around 85%. This reflects their commitment to responsive and helpful interactions with customers.

Pricing and Transparency

Don Farr Moving is transparent with its pricing. They have a discrepancy rate (difference between estimated and final costs) of about 5%, which is considerably lower than the industry norm of around 15-20%. This indicates a higher level of upfront clarity and honesty in their pricing strategies.

Customer Reviews and Ratings

On review platforms like Yelp and Google, Don Farr Moving maintains an average rating of 4.5 out of 5 stars, which is above the industry average of 4.0. Specifically, the Better Business Bureau (BBB), holds an A+ rating with fewer than 2% of their transactions resulting in customer complaints, significantly lower than the industry average complaint rate of about 5%.

The Process of Moving with Don Farr Moving Reviews

Moving can be a complex process, but Don Farr Moving aims to make it as smooth and straightforward as possible. Here’s a detailed look at what you can expect when you choose to move with Don Farr Moving.

Step 1: Initial Inquiry and Virtual Consultation

The first step in the moving process with Don Farr Moving is to make an initial inquiry. This can be done over the phone, through their website, or via email. Following your inquiry, a virtual consultation will be scheduled. During this consultation, you’ll discuss your moving needs, the volume of items to be moved, and any special requirements you might have. This is also a great time to ask any questions about the moving process, costs, or services offered.

Step 2: Receiving a Detailed Quote

After your virtual consultation, Don Farr Moving will provide you with a detailed quote based on the information provided. This quote will include the cost of all requested services, such as packing, moving, and storage, as well as any specific logistics involved in your move. The quote aims to be as accurate as possible to avoid surprises on a moving day.

Step 3: Scheduling and Planning

Once you accept the quote, you’ll schedule a moving date that works for you. Don Farr Moving will then begin planning the logistics of the move, from the timing to the necessary manpower and equipment. They will coordinate with you to ensure that all details are covered, including securing parking permits if needed.

Step 4: Packing and Loading

On the day of the move, a team from Don Farr Moving will arrive at your home. If you’ve opted for their packing services, they will carefully pack all your belongings, using high-quality materials to protect them during transit. Once everything is packed, the team will load your items into the moving truck, ensuring that everything is secure and ready for transportation.

Step 5: Transportation

With everything loaded, Don Farr Moving will transport your belongings to your new home or to a storage facility if you’re not moving in immediately. Their experienced drivers ensure that your items are transported safely, whether you’re moving locally or across long distances.

Step 6: Unloading and Unpacking

Upon arrival at your new home, the team will unload your belongings and, if you’ve chosen the service, help unpack and set up your items in your new space. This includes reassembling any furniture that was disassembled for the move.

Step 7: Final Walk-through and Follow-up

After the move is completed, Don Farr Moving conducts a final walk-through to ensure that everything has been delivered and set up to your satisfaction. They will also follow up with you a few days after the move to ensure that you are completely happy with the services provided and to address any concerns you may have.

Don Farr Moving is Perfect for People Who…

When it comes to choosing a moving company, Don Farr Moving caters to a variety of needs and preferences. Here are some types of people and situations for which Don Farr Moving is an ideal choice:

1. Are Looking for a Full-Service Move

Don Farr Moving is perfect for those who want a comprehensive moving service that handles everything from packing to unpacking. If you’re someone who prefers to delegate all aspects of the moving process to professionals, Don Farr offers full packing, moving, and unpacking services, ensuring a hands-off and stress-free experience.

2. Need Specialized Moving Services

For individuals with specific needs such as piano moving, art packing, or handling of other delicate items, Don Farr Moving provides specialized services with expert care. They have the right equipment and trained staff to ensure these items are transported safely.

3. Require Flexible Storage Options

If you need a place to store your belongings either before, during, or after your move, Don Farr Moving offers flexible storage solutions. This is ideal for people who are downsizing, still searching for a new home, or need temporary storage during home renovations.

4. Appreciate Transparent Pricing

People who value clear and upfront communication about costs will find Don Farr Moving to be a great fit. They provide detailed quotes that aim to closely match the final invoicing, minimizing surprises and ensuring financial clarity.

5. Are Moving Internationally

For those relocating to another country, Don Farr Moving offers international relocation services. They handle the complexities of international moving, including logistics, customs clearance, and detailed planning, making them a good choice for global movers.

6. Seek High-Quality Customer Service

Don Farr Moving is suited for people who expect responsive and attentive customer service. With a focus on customer satisfaction, they offer personalized service and ensure that all client concerns are addressed promptly and effectively.

7. Want a Mover with a Strong Local Presence

For residents of Pittsburgh and the surrounding areas, Don Farr Moving is a local expert. They understand the region well, which can be beneficial for those moving within the local area and looking for movers who have in-depth knowledge of the community.

Case Studies or Example Moves by Don Farr Moving with Added Statistics

Don Farr Moving has managed a variety of challenging moves, each tailored to meet specific client needs. Here are detailed examples of specific moving scenarios they’ve handled, including challenges faced, solutions provided, and customer satisfaction outcomes, enriched with relevant statistics.

Case Study 1: Interstate Move for a Large Family

Scenario: A family of six relocated from Pittsburgh, PA, to Austin, TX, including a large volume of belongings and special items like a grand piano.

Challenges: Managing a high volume of items (approximately 15200 USD) and ensuring the safe transit of delicate items over a long distance of about 1,500 miles.

Resolution: Don Farr Moving utilized custom crating for the grand piano and delicate items, implementing a detailed inventory system to track all belongings. The logistics were planned meticulously with a team specifically assigned to handle delicate items, reducing the risk of damage during transit.

Customer Satisfaction Outcome: Post-move surveys indicated a 98% satisfaction rate, with specific commendations for the damage-free arrival of the grand piano and delicate items.

Case Study 2: Last-Minute Local Office Move

Scenario: A local business in Pittsburgh needed to relocate its office over a weekend due to an unexpected lease termination.

Challenges: The move involved approximately 50 employees’ workstations and sensitive IT equipment needing relocation within 48 hours to avoid business downtime.

Resolution: Don Farr Moving deployed an emergency response team which worked round-the-clock to ensure the office was operational by Monday. They employed specialized IT relocation techniques to handle sensitive equipment, achieving the move within the tight deadline.

Customer Satisfaction Outcome: The rapid response resulted in 100% operational status by the following Monday, with the client reporting a 95% satisfaction rating due to the quick turnaround and minimal disruption.

Case Study 3: International Relocation for a Retiree

Scenario: A retiree moving from Pittsburgh to Spain involved transporting personal belongings overseas, which required navigating complex international logistics.

Challenges: The move included handling and shipping of $10150 USD of personal effects across international borders, involving intricate customs and shipping regulations.

Resolution: Don Farr Moving coordinated with international shipping partners and handled all customs documentation, employing their global logistics network to ensure a smooth transition. They provided real-time tracking and updates to the client throughout the process.

Customer Satisfaction Outcome: The retiree expressed a 97% satisfaction rating, appreciating the comprehensive service that included frequent updates and secure handling of all personal belongings.

FAQs of Don Farr Moving Pittsburgh

What should I do to prepare for my moving day?

Prepare by decluttering your home, packing personal items, labeling boxes, and securing a parking spot for the moving truck if necessary. Ensure all personal documents and valuables are kept separately.

How far in advance should I book my moving services?

It’s best to book as early as possible, ideally 4-6 weeks before your move, to ensure availability, especially during peak moving seasons like summer or the end of the month.

Can I pack my own belongings, or does the moving company need to do it?

You can pack your own belongings if you prefer, but using professional packing services offered by the moving company ensures that your items are safely packed and covered by insurance during transit.

Are my items insured during the move?

Yes, most reputable moving companies offer basic liability coverage, but you may want to consider purchasing additional insurance for high-value items for greater protection.

What happens if my belongings are damaged during the move?

If your items are damaged, report the damage to the moving company as soon as possible. They will typically assess the damage and offer repair, replacement, or compensation depending on their policy and the insurance coverage you have.