A
Additional Services - Services such as packing, appliance servicing, unpacking, piano stair carriers that you request to be performed, or any other requests due to landlord or special circumstances.
Advanced Charges - charges for services not performed by the mover but instead by a professional, craftsman or other third party at your request. Customer is responsible to pay for these charges.
Agent - a local moving company authorized to act on behalf of a larger, national company.
Appliance Service - preparation of major electrical appliances to make them safe for shipment.
B
Bill of Lading - The receipt for your goods and the contract for their transportation. It is your responsibility to understand the Bill of Lading. This is an important contract, do not lose or misplace.
Binding Estimate - an agreement made in advance with the mover that guarantees the cost of the move based on the quantities and services shown on the estimate.
C
Carrier - The mover providing transportation of your household goods.
C.O.D - Transportation for an individual shipper for which payment is required at the time of delivery at the destination residence or warehouse.
E
Expedited Service - an agreement with the mover to perform transportation by a set date in exchange for charges based on a higher minimum weight.
F
Flight Charge - an extra charge for carrying items up or down flights of stairs.
G
Guaranteed Pick up and Delivery Service - an additional, level of service whereby dates of service are guaranteed, with the mover providing compensations for delays. This premium service is often subject to minimum weight requirements.
H
High Value Article - items included in a shipment that are more than $100. per pound.
I
Inventory - a detailed, descriptive list of your household goods showing the number and condition pf each item.
L
Linehaul Charges - Charges for the vehicle transportation portion of your move.
Long Carry - an additional charge for carrying articles excessive distances between the mover's vehicle and your residence.
O
Order Number - the number used to identify and track your shipment.
P
Peak Season Rates - higher linehaul charges that are applicable during the summer months.
Pick Up and Delivery charges - separate transportation charges applicable for transporting your shipment between the warehouse and your residence.
S
Shuttle Service - use of a smaller vehicle to provide service to residence that are not accessible to the mover's normal linehaul equipment.
Storage in Transit (SIT) - temporary warehouse storage of your shipment pending further transportation, for example, if your new home is not ready to move into. You must specify that you will need storage, please note there will be fees such as warehouse handling and final delivery charges.
T
Tariff - the mover's required, published price list of rule, regulations, rates and charges for the performance of interstate moving services.
Transport Type: (used with Self-Service Movers)
Moving companies may transport your household goods using a variety of transport methods. Each transport type possess unique benefits:
Truck: The moving company will deliver a unibody truck to your home. The truck will remain at your residence until you have completed loading it and request pick-up from the moving company.
Trailer: The moving company will deliver just the trailer section of the truck to your home. The trailer will remain at your residence until you have completed loading it and request pick-up from the moving company.
Truck & Trailer: The moving company will deliver an entire truck (both cab and trailer) to your home. The truck and trailer will remain at your residence until you have completed loading it and request pick-up from the moving company.
Mobile Container: The moving company will deliver large storage containers or units to your home. The storage containers will remain at your residence until you have completed loading them and request pick-up from the moving company.
V
Valuation - the degree of "worth" of the shipment. The valuation charge compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges.
W
Warehouse Handling - an additional charge applicable each time SIT service is provided. This charge compensates the mover for the physical placement and removal of items within the warehouse. |